With the advent of remote employees, conference call service providers are the latest giants in the telecommunication industry. These companies provide a new and better way to keep in touch with massive groups over vast distances. When you consider conference call service providers, is it Grasshopper that comes to mind or RingCentral? How sure are you that these popular companies are the best in providing conference call experience? Do you want to find out the best conference call service provider for 2023? Here is our opinion on that.
1. RingCentral
Established companies are popular for a reason, and most often than not, that reason is high-performance and exceptional services. RingCentral has kept their lead partly because of a massive customer base and their extensive subscription plans. Among the many advantages their subscribers enjoy are their VoIP services and a superb free trial.
Pros
- Free for up to 100 participants
- Numerous paid plans
- Requires no special equipment
- Unlimited HD voice and video
- Text, faxing, and VoIP support
Cons
- Pricy subscription fee
- No operator-assisted service
2. Vast Conference
It offers a cheaper subscription plan than RingCentral despite including operator-assisted services in its subscription plan. With a single flat fee, a month, Vast Conference provides unlimited video calls and VoIP operations. There is also a PAYG subscription that lets you pay per minute you spend on calls rather than monthly. The conference call service provider is ideal for users who prefer a more laisse-fair handle on their call experience.
Pros
- Best for beginners and on-the-go users
- Offers a pay-as-you-go plan
- Operator-assisted services
- Extensive features
- Video and audio in HD
- Allows screen sharing
Cons
- Not the best idea for large corporations
3. Zoom
There’s a lot of excitement over this new conference call service provider and for good reason. Similarly with RingCentral, it offers free calls for up to 100 participants, but its paid plan is significantly better priced. It’s taken the centre-stage since the advent of the COVID-19 pandemic for its specialized video conferencing facility. Slack, Uber, and Pandora are merely some of its well-known subscribers, being a testament to its quality of service.
Pros
- Supports a massive number of participants
- Dedicated video conferencing software
- No need for additional equipment
- Cheap plans
- Offers recordings and transcripts
- Group collaboration features
- Best for start-ups and small businesses
Cons
- Repeated issues with hackers despite assurances
- Unstable audio quality
4. GoToMeeting
It offers the kind of large-scale adaptability that you’ll rarely find in other conference call service providers. GoToMeeting isn’t only easy to use, but is also widely compatible across numerous platforms, ranging from iOS to Windows. The subscription plan also comes at an affordable price.
Pros
- Slack integration
- Mobile applicable
- 14-day free trial
- Most easy-to-set-up service
- 24/7 customer support
- Crystal-clear audio and HD video calls
Cons
- Not enough features as some alternatives
- Only 3,000 participants maximum
5. Grasshopper
In a way, Grasshopper sacrifices system-wide application for more flexibility across mobile devices. It’s a virtual all-in-one conference call software with optimizations focusing on small business. This dedication is much-established in its numerous affordable plans and on-the-go applicability.
Pros
- Affordable with a seven-day free trial
- Instant messaging and Voicemail
- iOS and Android compatible
- Functions as a separate virtual phone
- Intuitive UI
Cons
- Not ideal for non-US users
- Too mobile-optimized