Top 10 Best Change Management Software 2023: Free & Paid

Change management software provide easy to use solutions of change management transitions, they are used for reviewing, troubleshooting and implementing changes for both simple and complex systems.

Organizations update software regularly hence there is a need to track change history to ensure smooth operations and fast troubleshooting whenever there are issues. IT Change management software provide real-time tracking of all changes in a computer network.

These are the top ten best change management software in 2023 based on user reviews from top software review websites, the list is arranged in no particular order.

1. ChangeGear

ChangeGear is a solution for change management suitable for small, midsize and big businesses for managing simple and complex networks. It has a good interface, is easy to use and provides better IT service uptime.

ChangeGear is HIPAA, FISMA and Sarbanes Oxley compliant and helps companies implement changes in a fast and accurate manner with fast response times for problem-solving thereby reducing operational costs and increasing profit.  Features offered by ChangeGear include:

  • Automated IT service implantation
  • Cloud/On-Premise Deployment
  • Dynamic Notifications
  • Easy Configuration
  • ITIL Compliance
  • Tech Support

ChangeGear offers a free demo and flexible pricing.

2. Remedy ITSM

Remedy ITSM is an IT change management software solution although it’s main function is as a service desk application. It is user friendly and provides change planning and compliance management features. The software can be installed as an on-premise app or a cloud based app.

Other services provided by Remedy ITSM include IT Service Management, ITIL compliant processes and source code customization.

3. Spiceworks

Spiceworks is one of the best change management software and also offers other services such as help desk and IT management, its features include:

  • Easy to implement
  • Intuitive
  • Comprehensive Reports
  • Change Tracking
  • Detailed Logs
  • Instant Notifications
  • Priority Setting

Spiceworks change management is free to use and has been featured by many top publications worldwide.

4. OmniTracker ITSM Center

OmniTracker ITSM Center is a top rated IT service management software which also provides IT change management services as an added feature, it provides the following features:

  • Access Management
  • Approval Workflow
  • Change Management
  • Change Planning
  • Identity Management
  • Incident Management
  • Problem Management
  • Release Management
  • Service Asset Management
  • Task Management


TD/OMS is an IT change management software which manages software development, deployment and changes. It provides collaboration tools for easy team work and offers a free trial.

TD/OMS can be deployed as a Cloud app or installed on Windows, Mac, Linux and IBM I Power operating systems. Its features include:

  • Approval Workflow
  • Audit Trail
  • Change Calendar
  • Change Planning
  • Compliance Management
  • Prioritization
  • Release Management
  • Task Management
  • Training Management

6. WalkMe

WalkMe is a change management solution which helps managers make new software or website learning transitions easy for new employees. It allows users give step by step onscreen instructions to help employees complete simple to very complex tasks effectively.

WalkMe helps companies save time and money by helping new employees learn quickly and easily.


Adopt provides tools for tracking changes as well as creating, managing and distributing training materials and new technology adoption tracking. It is a cloud based software produced by UK based Applearn.

It is especially useful for change planning and training management.

8. SmartSolve Change Management

Smartsolve change management provides solutions for recording any type of change in a system as well as workflow automation and more. It is a cloud based software founded in 1993 in the USA.

SmartSolve provides the following features:

  • Approval Workflow
  • Audit Trail
  • Change Planning
  • Compliance Management
  • Configurable Reports
  • Task Management
  • Training Management


Real is a web based change planning and training management solution, it is majorly an engagement and transformation software for building tailored processes for clients and for managing trainings, workshops and more.

Real’s pricing starts at $176 monthly for a maximum for 50 users, it also offers a free trial.

These are some of the best open source and free change management software:

Jira: This software is open source and free for certain projects and non-profit organizations, you get charged only when you need support. It offers change management features along with project management and issue tracking features.

ITOP: This is a free self-hosted open source solution for change management and other IT service management needs, its features include customizable CMDB, customizable workflow, helpdesk, user portal, problem management, incident management and more.

Spiceworks: This is a free ITSM software which offers change management as one of its services, its features include change tracking, custom attributes, ticket creation for each change, reporting and more. The main service offered in the software suite is IT Asset Management.

OTRS: This is an IT asset management software with a CMDB. It is free and open source and can be used for managing assets and configuration items in IT infrastructure as well as for effective change management.

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